Being part of the Playtech group of companies, CSMS is the only arm of the business that covers Customer Operations.
Adoption of Playtech’s cutting-edge technology ensures efficiency across the board.
Our solutions currently span over 18 brands and include 6 different languages. These include English, German, Spanish, Italian, Russian and Arabic - as well as local variances for specific markets.
Delivery of “world-class” service to all of CSMS’s customers, clients and end-users.
State-of-the-art technology to measure customer satisfaction.
Constant investment in our people ensures that quality is built-in to all agents of all skill sets.