Customer Service

Being part of the Playtech group of companies, CSMS is the only arm of the business that covers Customer Operations.

Adoption of Playtech’s cutting-edge technology ensures efficiency across the board.

Our solutions currently span over 18 brands and include 6 different languages. These include English, German, Spanish, Italian, Russian and Arabic - as well as local variances for specific markets.

Delivery of “world-class” service to all of CSMS’s customers, clients and end-users.

State-of-the-art technology to measure customer satisfaction.

Constant investment in our people ensures that quality is built-in to all agents of all skill sets.